Chris
Articles
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How can I change my email address?
Follow the steps below to change your email address: Go to DIMBY.com Click "My Account" to expand the menu, then click "My Account" Click "Edit Info" Enter a new email address Click "Save Info" I...
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How to subscribe to deal notifications
To subscribe to receive deal notifications via email: Go to DIMBY.com Enter your email address and zip code in the banner below the "Buy with your neighbors" image. Click "Subscribe" Make sure to...
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What happens after I buy?
Within a few minutes, you'll receive an email receipt confirming that your credit card has been charged. If the minimum number of deals required to activate the deal in your area has not yet been m...
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I subscribed, but I'm not getting new deal notifications
If you are subscribed, but you're not getting email notifications when new deals are available, it might be the case that your SPAM filter is blocking our email. Please look in your junk mail or SP...
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How can I reset my password?
To reset your password, please follow the steps below: Go to DIMBY.com Click "My Account", then select "My Account" Click "Password Reset" Enter your email address Click "Reset Password" NOTE: If...
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Where can I find your privacy statement?
You can find the DIMBY.com privacy statement at https://www.dimby.com/privacy.html.
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How can I mark my voucher as used?
Follow the steps below to make your voucher as used: Go to DIMBY.com Click "My Account" to expand the menu and select "My Vouchers" Click "Mark As Used" for the voucher you wish to mark as used
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How to buy a deal
To buy a deal, please follow the steps below: Go to DIMBY.com Click "Buy Now" Select the number of deals you want to buy under "Quantity" Complete the form Click "Submit Order" After you buy a de...
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Why is there a charge of $1.00 on my credit card?
When you make a purchase online or over the phone, we may temporarily charge your card $1.00 to help protect you from fraud. The $1.00 charge will most likely be listed under a section of your onl...
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What happens if the minimum number of deals is not met?
Each deal offered must reach a minimum number of deals bought before the deal is activated. If the minimum is not met, then the deal is canceled, and no one gets the deal. If you tried to buy a dea...