Overview

• ★ DIMBY Referral Program Overview

Common Questions

• Where can I see my referral credit balance?
• When are my credits applied?
• Where can I find my personalized referral link?

Getting Started

• How to subscribe to deal notifications
• How to buy a deal
• How to gift a deal
• Share deal on Social Media
• How to share a deal on Facebook
• How to share a deal on Twitter

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General

• Where can I find past deals?

Purchases and Refunds

• What is your refund policy?
• What happens after I buy?
• What happens if the minimum number of deals is not met?
• What if I buy deal, but it expires before I use it?
• If I don't use the full value of my deal, can I use it later?
• Can I combine my voucher with other offers?

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Email Notifications

• ★ How to add DIMBY to your address book
• Not receiving email notifications (Gmail Users)
• I subscribed, but I'm not getting new deal notifications
• How can I opt-out of receiving deal notifications?

Payment Questions

• Why was my payment declined?
• How can I add/change/remove a saved credit card?
• Why is there a charge of $1.00 on my credit card?
• Why do you need my mobile phone number?
• Where can I find my credit card security code (CVV)?
• Why do you need my credit card verification value (CVV)?

My Vouchers

• Where are my vouchers?
• How can I mark my voucher as used?
• I can't print my voucher? What should I do?
• Where can I find my expired vouchers?

My Account

• How can I change my password?
• How can I change my email address?
• How can I reset my password?
• How do I verify my email address?
• How can I change my email notification preferences?
• How can I change my first name and last name?

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Privacy and Security

• How do I know my credit card is safe?
• Where can I find your privacy statement?
• What information do you share with businesses that I buy from?
• Do businesses that work with DIMBY have access to my email address?